Handling troublesome workers
- Building accountability upon workers.
- Influencing difficult situations in a positive way.
- Case study. How verbal aggresion is being triggered. Irrational behavoiur and how to protect oneself from it?
- „I do not have to, I choose ”. Asserrtive behaviour, stating boundries when pepole are resisting to cooperate and work together.
- How to communicate when others are verbally attacking us?
- Polish legal aspects for „insubordinate people”.
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