Handling troublesome workers

Handling troublesome workers

  1. Building accountability upon workers.
  2. Influencing difficult situations in a positive way.
  3. Case study. How verbal aggresion is being triggered. Irrational behavoiur and how to protect oneself from it?
  4. „I do not have to, I choose ”. Asserrtive behaviour, stating boundries when pepole are resisting to cooperate and work together.
  5. How to communicate when others are verbally attacking us?
  6. Polish legal aspects for „insubordinate people”.

ORGANIZATIONAL INFORMATION:
Form of training: closed
duration: 1 day/ 8 hours
place: Green Business Center or to be agreed
language of training: English

CONTACT:
e-mail: edyta.kwiatkowska@gbc.waw.pl
phone: 796-794-460

Detailed information sent at the customer's request